Blog Articles

Everyone knows that word-of-mouth advertising is the best. Once more people hear about your business, everything will be easy. Isn’t this what we’ve all heard? Why then are only 33% [...]

Regardless of what the economy is doing, you can grow your small business even when the economy is in a downturn. This is where many people shake their head and say “It’s impossible!” or [...]

Proper phone etiquette can grow your business, but say the wrong thing when answering the phone, and potential clients will avoid your business.

A gesture of thanks will go a long way to encourage loyalty among your customers and word of mouth referrals. Here's a simple way to show your thanks.

In business, it is important to put our best foot forward. The first impression we leave as a business can determine whether a customer returns or not.

I recently visited a local business that left an impression on me. Read what this company is doing to increase their customer satisfaction and loyalty.